🎯 Proven by 20+ UK dental practices

Stop Losing £100K/Year to Missed Calls

Your AI Dental Receptionist answers every call, books appointments automatically with Dentally, and recovers lost revenue. Available 24/7. No missed calls, ever again.

No credit card required. GDPR compliant. Instant setup.

☎️

AI Receptionist answering calls

The Problem

35% of Dental Calls Go Unanswered

Every missed call is a lost patient, a lost treatment, a lost referral. For a typical 500-patient dental practice, that's £100,000+ in annual revenue walking out the door.

35%

of dental practice calls unanswered

NHS Confederation Report 2023

£200+

lost revenue per missed call

Average treatment value + referrals

48hrs

before patient books elsewhere

If no callback within 48 hours

Your Practice Right Now:

  • Patients can't reach you during lunch, after hours, or when your team is busy
  • Your receptionist spends 60% of time answering routine questions instead of patient care
  • Emergency calls go to voicemail — patients panic and call competitors
  • Manual appointment booking = errors, missed scheduling slots, double-bookings
The Solution

Meet Your AI Dental Receptionist

🗓️

Auto-Booking via Dentally

Patients say their date/time preference. AI confirms directly in your Dentally practice management system. Zero manual entry.

👤

New Patient Registration

Collects name, contact, dental history, and insurance in 90 seconds. Auto-populates patient record.

🚨

Emergency Triage

AI flags dental pain, infections, and trauma. Routes to dentist with priority flag in Dentally. No emergencies missed.

🔄

Rescheduling & Cancellations

Patient needs to move their appointment? AI updates Dentally instantly. No back-and-forth, no errors.

💬

Treatment Inquiries

"How much is a cleaning?" "Do you do implants?" AI answers instantly based on your clinic data. Patients get answers fast.

📋

Pre-Appointment Forms

Medical history, consent forms, treatment plans — collected via AI chat before they even walk in.

Result: 100% of calls answered. 0 missed patients. £100K+ revenue recovered.

And your team focuses on actual patient care, not admin.

Your Revenue

ROI Calculator

calls/day
Calls answered currently: 13
Calls missed (35% of total): 7
Annual missed revenue: £102,550
With HiHuman (100% answered): £102,550

Monthly HiHuman Cost:

£299 /month (Professional plan)

vs. £8,545 monthly missed revenue = £8,246 net gain

Capabilities

Everything Your Practice Needs

☎️

AI Voice Answering

Answers inbound calls instantly. Sounds natural, understands context, handles complex conversations. 24/7 availability.

💬

Chat Widget

Embed on your website. Patients ask questions, book appointments, request forms. No phone calls needed.

📱

SMS & WhatsApp

Send appointment confirmations, pre-visit forms, and treatment reminders automatically. 98% open rate.

🔔

Automated Reminders

Reduces no-shows by 40%. Appointment reminders 48hrs and 2hrs before. Recall campaigns for patients due for checkups.

👥

Patient Recovery

Automatically re-engage inactive patients. "We haven't seen you in 6 months. Let's get you scheduled!" Simple, effective.

📄

Smart Forms

Medical history, consent, treatment plans — collected via AI conversation. Pre-filled into patient records automatically.

🔗

Dentally Integration

Native integration. AI reads your availability, creates appointments, flags emergencies, updates records. Two-way sync.

📊

Analytics Dashboard

See every call, chat, appointment booked, revenue recovered. Identify patterns. Optimize your practice.

🔒

GDPR Compliant

All data encrypted. UK data centres. Patient consent managed. Healthcare-grade security.

Practice Intelligence

Predictive Analytics Built Into Every Conversation

Because the AI handles patient communication, it captures conversation sentiment and revenue attribution that standalone analytics tools cannot access.

📈

Revenue Forecasting

Six-month revenue projections with confidence bands. Built from real booking data, cancellation trends, and seasonal patterns unique to your practice.

👥

Patient Churn Prediction

Five-factor risk model flags patients likely to leave. Intervene weeks before they lapse with automated outbound re-engagement.

📞

Automated Outbound Calls

AI calls at-risk patients automatically. No staff time required. Tracks outcomes and adjusts approach in real time.

📊

Recall Campaign Analytics

Compare call, SMS, and email effectiveness. See which channel converts best for each patient segment and treatment type.

🏢

Multi-Site Comparison

Compare KPIs across all your clinic locations in one view. Spot top performers and underperforming sites instantly.

📩

Scheduled Reports

Automated email reports weekly or monthly. Custom alerts when KPIs breach thresholds. Benchmarked against anonymised UK dental practice data.

Success Story

How Endu Clinic Achieved Zero Missed Calls

Endu Clinic in central London was losing 8-10 calls per day due to staff being in treatment rooms. They tried hiring a third receptionist — expensive and inefficient.

After deploying HiHuman, they saw immediate results.

100% Call Answering
Zero missed calls. Every patient reaches the practice instantly.
247 New Appointments Booked
In 6 months. AI handled the entire booking flow without human intervention.
28% Booking Rate Increase
More calls = more appointments booked. Revenue recovered in month 1.
60% Receptionist Time Freed
Team no longer answering routine calls. Focus on patient care and complex bookings.

"We were losing money by missing calls. HiHuman recovered £85,000 in the first 6 months. Best investment we've made. Our patients love how responsive we are now."

Dr. Giovanni Moretti
Endu Clinic, London
🏥

Endu Clinic

Central London Dental Practice

100%

Calls Answered

247

Appointments Booked

£85K

Revenue Recovered

Trusted by Leading Dental Practices

🔒

GDPR Compliant

Fully compliant with UK data protection. Your patients' data is safe.

🦷

Dentally Integrated

Direct sync with your practice management system.

🇬🇧

UK-Based Team

Support, integration, and updates from your timezone.

👨‍⚕️

Chief Medical Advisor

Dr. Goran. Built for dentistry by dentistry experts.

Transparent Pricing

Plans for Practices of Every Size

All plans include Dentally integration. 14-day free trial, no card required.

Starter

Perfect for solo practices and small teams

£149

/month, billed monthly

  • AI phone answering 24/7
  • Dentally integration
  • Basic forms & intake
  • Email support
  • SMS/WhatsApp reminders

Enterprise

For multi-location practices & DSOs

£499

/month, billed monthly

  • Everything in Professional
  • Multiple location support
  • Priority 24/7 phone support
  • Custom AI training & workflows
  • Dedicated account manager

✓ All plans include 14-day free trial (no card required) • ✓ Cancel anytime • ✓ GDPR compliant

Questions?

Frequently Asked Questions

How does HiHuman integrate with Dentally?

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HiHuman connects directly to your Dentally practice management system via API. When a patient books an appointment through the AI receptionist, it creates an appointment in your calendar instantly. The AI can also check availability, flag emergency appointments, and update patient notes — all in real time. Setup takes about 15 minutes with our team.

Is it GDPR compliant? Where is data stored?

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Yes, fully GDPR compliant. All data is encrypted with AES-256-GCM and stored in UK data centres. Patient consent is managed automatically. We conduct regular security audits and are ISO 27001 certified. You control all data and can request deletion anytime.

What if the AI needs to escalate to a human?

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The AI is trained to recognize when it should escalate. For complex issues, emergencies, or if a patient requests a human, calls are transferred to your team instantly. You get a notification immediately so you can jump on the call.

Can I customize what the AI says?

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Absolutely. We customize the AI's personality and scripts to match your practice's brand and tone. You can also update FAQs, treatment information, pricing, and special offers anytime through our dashboard. The AI learns and improves over time.

How long does setup take?

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Usually 15-30 minutes. We connect to your Dentally account, train the AI on your practice details, and set up your phone number. Your first call can be answered by the AI within hours of signing up.

What if I don't like it? Can I cancel?

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Yes. 14-day free trial with no card required. If you choose to continue, you can cancel anytime. No long-term contracts. But based on our retention rate (98%), we're confident you'll love it.

Will it handle difficult patients or complaints?

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The AI is trained in empathy and conflict de-escalation. For upset patients, it acknowledges concerns and offers escalation options. Complex complaints are routed to your team immediately with full context. The AI never argues or dismisses patient concerns.

Do you have support for out-of-hours calls?

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Yes. The AI can answer after-hours calls, take messages, or direct patients to your emergency line. You can set custom out-of-hours messages for evenings and weekends. Emergency calls can be flagged for priority handling.

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No credit card required. 14-day full access. Cancel anytime. 98% of practices continue after trial.